Telenor and Google Cloud accomplice as much as digitalise telecom operations

Telenor flag flutters subsequent to the corporate’s headquarters in Fornebu, Norway, June 1, 2017. REUTERS/Ints Kalnins/File Photograph

OSLO: Telenor and Alphabet Inc’s Google Cloud have shaped a partnership to digitalise the Norwegian telecom firm’s world operations and are exploring methods to collectively supply providers to prospects, the 2 firms mentioned on Monday.

The corporations won’t solely use Google Cloud’s providers to spice up Telenor’s personal IT and community, but additionally collaborate to offer Telenor’s prospects with digital instruments, their respective chief executives advised Reuters.

Oslo-based Telenor serves 172 million prospects with roughly half its income generated in Asia and half within the Nordics.

The digitalisation venture will imply an enormous transformation for Telenor, however can also be a part of its ambition to search out new income streams, Telenor’s CEO Sigve Brekke mentioned.

“I feel the longer term for telcos is to maneuver past connectivity, and to create worth on high of connecting prospects,” he mentioned.

With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s skills in offering knowledge administration information, machine studying and synthetic intelligence make it a great match, Brekke added.

“To digitalise our operation is to make it smoother,” Brekke mentioned. “You may predict outages earlier than they occur… while you’re displacing a few of your backend processes, you may easy out buyer experiences and make them higher.”

Digitalising the core operations of a telecommunications firm as massive as Telenor is new to Google Cloud and so are the joint buyer choices, mentioned Thomas Kurian, CEO at Google Cloud.

See also  Apple to promote fewer iPhones as chip disaster bites, JP Morgan says

Among the many first providers the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) remodel to digital operations.
“This not nearly optimising knowledge centres and transferring knowledge centres to the cloud,” Kurian mentioned.

“The work that we’re doing with SMEs…we’re not simply providing as a know-how provider, however constructing a joint providing to a buyer phase.”