Twitter exams overhaul of course of to flag dangerous tweets

Twitter Inc will start overhauling how customers report dangerous tweets in an effort to make it simpler for folks to explain what’s unsuitable with the content material they’re seeing, the social networking website stated on Tuesday.

The transfer, which is able to start with a small take a look at of Twitter Internet customers in america, comes amid widespread criticism that tech corporations together with Twitter, Meta Platforms Inc and Alphabet Inc’s YouTube are doing too little to defend customers from dangerous or abusive content material on-line.

As an alternative of requiring customers to report how a tweet violates Twitter’s guidelines, which presumes data of the corporate’s insurance policies, customers shall be requested whether or not they felt they’ve been attacked with hate, harassed or intimidated with violence or proven content material associated to self-harm, amongst different issues.

Customers may even be allowed to explain in their very own phrases why they’re flagging the content material, Twitter stated.

The method is akin to a health care provider asking a affected person about their signs and “the place does it damage?” relatively than “is your leg damaged?” the corporate stated.

“In moments of urgency, folks should be heard and really feel supported,” Brian Waismeyer, a knowledge scientist on Twitter’s well being person expertise workforce, stated in a press release.

Twitter added that the brand new course of will permit it to assemble extra granular data on tweets that don’t explicitly violate its guidelines, however that customers would possibly nonetheless discover problematic or upsetting, which is able to assist the corporate replace its insurance policies sooner or later.

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It’s the newest of current modifications that Twitter has made to enhance person security. Final month, the corporate stated it could start prohibiting the sharing of “private media” similar to photographs and movies with out the consent of the particular person.